The first few months were like heaven for Rafael - travelling with his daughter, enjoying the sun and the sites. But then Operation Pillar of Defense began. Rafael and his daughter were sitting in a café when the alarms suddenly sounded. Rafael was unaccustomed to the experience, and had a negative physical response to the alarm. He ended up in Ichilov Hospital where he received excellent treatment. But a quick check at the National Insurance Institute (NII) revealed that the latter does not recognize Rafael as a resident and therefore would not be covering his healthcare. This is where YEDID entered the picture.