Computers make mistakes, and so do people. One must not give up! It is imperative to check things thoroughly and to enter into a just argument. It is a struggle between David and Goliath, and so long as we do not fight, they are winning
Every day new clients arrive at one of YEDID’s Citizen Rights Centers, in one hand a statement from the NII, Income Tax Authority, Municipality, or other government or public agency demanding outrageous payments, and in the other, a huge file filled with wrinkled papers on which can be found, they claim, the proof that the debt is an unequivocal mistake.
A disabled single mother finally receives the keys to her new apartment with the help of YEDID’s Homelessness Prevention Program and the dedicated staff and volunteers of the Jerusalem Citizen Rights Center.
YEDID Housing Case Manager and a team of volunteers convince the Municipality, the Housing Ministry, and a bank to compensate two women temporarily evicted from their homes in a building slated for safety renovations.
YEDID’s Legal Department persuades National Insurance Institute to cancel erroneous debt, citing a 2007 law that does not allow Holocaust survivor benefits to be computed as income when determining NII benefits levels.